BTPlay is fully transparent about how your personal information is collected, stored, and used. Read this privacy policy to understand how we put your privacy first.
BTPlay (btplay.app) is a trusted online gaming and Sports Betting platform. We believe that protecting your personal information is not just a legal obligation — it is our ethical responsibility. BTPlay's privacy policy is a direct reflection of that commitment.
This privacy policy explains what information BTPlay collects, why it collects it, how it is used, and how it is kept secure. By using any BTPlay service, you are considered to have agreed to this privacy policy.
BTPlay is committed to being fully transparent with its users. We never sell your data to third parties without your consent. If you have any questions about our privacy policy, please reach out to our support team.
BTPlay's commitments: We always operate in accordance with your privacy rights and follow international data protection standards.
BTPlay collects various types of information, divided into two main categories — what you provide directly and what is collected automatically as you use the platform.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | Account Verification and KYC |
| Contact Information | Email, Mobile Number | Account Registration and Notifications |
| Financial Information | Bank Account, Mobile Banking Number | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Betting History, Game Activity | Service Improvement & Responsible Gaming |
BTPlay also automatically collects certain information such as the duration of your visits to the site, which pages you viewed, and which links you clicked. This information is primarily used to improve the site experience and identify technical issues.
What we do not do: BTPlay never stores your full bank card number, password, or PIN.
BTPlay uses collected data only for specific, defined purposes. No information is used for unrelated or unauthorized activities. The key use cases are outlined below:
Marketing Communications: To stop receiving promotional emails or notifications from BTPlay, you can opt out at any time from your account settings.
BTPlay uses industry-leading security measures to protect your data. This is a cornerstone of BTPlay's privacy policy.
Your responsibilities: BTPlay cannot guarantee password security on your behalf. Use a strong password and never share it with anyone.
The BTPlay website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience on the site.
Types of cookies BTPlay uses:
You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may cause some BTPlay features to not function properly.
Under BTPlay's privacy policy, you have a number of important rights. Knowing these rights — and exercising them when needed — is essential to protecting yourself.
You have the right to know what information BTPlay holds about you.
You may request corrections to any inaccurate or incomplete information.
You may request that your data be deleted in certain circumstances.
You may opt out of having your information used for marketing or other purposes.
You can obtain a copy of your data or have it transferred to another service.
You may request that data processing be temporarily paused in certain circumstances.
To exercise these rights, please contact BTPlay's customer support. We typically respond within 30 business days.
BTPlay does not store your data indefinitely. Specific retention policies apply depending on the type of information:
Once the designated retention period ends, BTPlay securely deletes or anonymizes your data. Some data may need to be retained for longer periods due to legal requirements, in which case you will be informed.
Please Note: Due to legal obligations, some data may not be deletable within a certain period, even upon your request.
BTPlay strictly does not serve users under the age of 18. In line with our privacy policy, we do not knowingly collect or store any personal information from minors.
Age is verified at registration and confirmed through identity documents during the KYC process. If an underage account is detected, it is immediately closed and all collected data is deleted.
To parents and guardians: If your child has accidentally registered on BTPlay, please contact our support team immediately. We will take action right away.
BTPlay may update this privacy policy from time to time. Changes may be made due to technological developments, legal requirements, or improvements to our services.
For significant changes, BTPlay will notify you at your registered email address and display a prominent notice on the site. Continued use of BTPlay after any changes will be considered acceptance of the updated policy.
The date of the most recent update will always be shown at the top of this page. We recommend checking this page regularly.
Stay Up to Date: The latest version of BTPlay's privacy policy is always available on this page — btplay.app/privacy-policy
We do not just make promises — we follow the highest technical standards and policies to protect your data in practice.
BTPlay uses 256-bit SSL/TLS encryption. Every transaction and piece of personal data is transmitted through the most secure channels available — the same standard used by banks and government agencies.
The core principle of BTPlay's privacy policy is that your data is never sold to advertisers or data brokers. Your information is yours — BTPlay uses it solely to provide its services.
Your identity documents and personal files are stored under strict security. Only authorized personnel can access this information when necessary, and every access is logged.
From your BTPlay account settings, you can turn off marketing notifications, download your data, or delete your account at any time — all on your own terms.
BTPlay undergoes regular audits by independent cybersecurity experts. Any vulnerabilities are identified and resolved promptly, keeping your data protected at all times.
BTPlay's privacy policy is written in plain, straightforward language so every user can understand it clearly. There is no complex legal jargon or hidden terms.
Frequently asked questions about BTPlay's privacy policy.